A COMMITTED team at a luxury nursing home near Cirencester are celebrating uplifting praise after a quality assessment.
Aura Care Living’s Stratton Court Village in Stratton received positive feedback after a visit from three quality assessors from Inclusion Gloucestershire charity on Wednesday, March 20.
The charity provides a peer-led quality checking service in health and social care services for people with disabilities and/ or mental ill-health.
The Stratton-based nursing home received the top very good rating in four categories - supporting people to be safe, treating people as if they matter, supporting people to have good relationships and supporting people to choose - and a good rating for supporting people to be healthy.
When the assessor spoke to one of the residents, they described the staff as brilliant at supporting them when they felt sad or angry.
The report stated: "This was also reflected by the responsive, caring, and person-centred way that staff and the manager spoke about how they approach individuals who need support with their mental health.
"We also heard about a sensitive and comprehensive approach to support individuals and their families with end-of-life care and bereavement."
The assessors also added: "Staff culture and individuality is celebrated and shared with people, to increase understanding and acceptance."
Linda Lloyd, CEO of Stratton Court, said: "We are immensely proud of the recognition received from Inclusion Gloucestershire.
"This report reaffirms our dedication to prioritising the health, safety, and well-being of our residents above all else.
"At Stratton Court, we strive to create a nurturing environment where individuals feel valued and respected, and this feedback is a testament to the hard work and dedication of our entire team."
Care home manager Sinead Blick said: “We are delighted to receive such positive feedback from Inclusion Gloucestershire.
"Our team works tirelessly to ensure that each resident receives the highest standard of care tailored to their individual needs.
"Being rated as very good across various aspects of care, including health and well-being, safety, dignity and respect, building relationships, and empowerment, reflects our commitment to excellence in all that we do.”
However, in order to improve, the assessors set out an action plan which included a range of advice which covered health, training and days out.
For example, the assessors advised Stratton Court to set out a plan to encourage residents to eat a balanced diet.
In addition, they also thought the organisation should explore training options which would increase staff confidence and understanding to support people experiencing mental ill health.
Furthermore, the report advised the care home to find new ways to resume visits and outings outside of the home.
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